At Auto Surgeon, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.
We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Auto Surgeon to keep their vehicles running smoothly!
You don't have to take our word for it! Here's what some of our satisfied customers have to say about Auto Surgeon:
Just a word of thanks for the top notch done to Wema's Carolla and for the thoughtful communication with our Tanzanian exchange student. Not only did you fix her car, but also handled arranging towing, all in a narrow window of time. Wema is delighted to have her car back, running better than ever. Couldn't be more happy with your service!
John Jackson (Wema)
My son limped his vehicle into Auto Surgeon's parking lot . The vehicle is on its last leg and we just needed to get it up and running for a few more weeks til my son graduates. The proper repairs were out of the budget so Bill came up with a solution that made sense for this vehicle, Bill didn't have to adapt for us but he did, and the price was more than fair. Don't hesitate to call Auto Surgeon for any repair.
Andy
I have passed this place on the bus every day for 6 years and have always gotten a smile out of their sign out front having such nice little positive messages. So when I finally got a car and needed my brakes done, they were my first choice. Not only were they incredibly friendly and professional, they identified what I thought was a minor inconvenience and explained how it could be a problem down the road (pun very much intended) while fixing it for me. I will absolutely be coming back for anything I need done in the future!
Michael W.
Bill earns a strong recommendation for great customer service and for the excellent repair he did on my car. For all future car needs, Bill will be my first call.
Sherry A.
My daughter brought her GMC in for a noise in the suspension and a air bag issue- Bill and his staff did a great job in diagnosing and repairing the vehicle with keeping us updated on the process. Thank You
Brian/Amber
My husband has taken his car to Auto Surgeon for many years and has nothing but praise for their expertise and customer service. We both trust that whatever the problem, we're in good hands with Bill and his team. Today it was my car's turn to need repairs. Within 90 minutes of dropping it off, they contacted me with a diagnosis and an estimate. By early afternoon, my car was ready. First-rate experience, start to finish. No one wants car problems, but if you have them, this is the place to go.
Ginnie P.
Auto Surgeon has been honest with me since I've been bringing my truck and car to them to be serviced. Just last week, I needed my car repaired by the weekend. I took it in on Friday am (major work done) and they had it back to me at 4:30 that afternoon. They take care of you from the time you drop it off until you pick it up. First class all the way! They will be doing work on all my vehicles. Oh yeah, I even stole a pen from Bill. Thanks!!!!
Steven Jacobson
Auto Surgeon guys have always been honest and up front with me. They get the job done and let you know anything else going on trying help you out before it becomes a problem.
Ryan - Lansing, Michigan
I didn't have any actual work done, but they were very honest with me when they took a look at my vehicle and told me exactly what needed to be fixed. There were also priced very fair. I will definitely return in the future!
Matt T. - Lansing, Michigan
Great speed and efficiency on all repairs. Communication between Bill and myself was very quick and he notified me right when my car was fixed. My family returns for multiple reasons. Great service and car care, but overall because Bill is a great business owner and always takes the time to go above and beyond by helping to explain what we can do to maintain good care on my car. Will definitely be returning.
Sam Rathbun - Haslett, Michigan
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What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
Just a word of thanks for the top notch done to Wema's Carolla and for the thoughtful communication with our Tanzanian exchange student. Not only did you fix her car, but also handled arranging towing, all in a narrow window of time. Wema is delighted to have her car back, running better than ever. Couldn't be more happy with your service!
My son limped his vehicle into Auto Surgeon's parking lot . The vehicle is on its last leg and we just needed to get it up and running for a few more weeks til my son graduates. The proper repairs were out of the budget so Bill came up with a solution that made sense for this vehicle, Bill didn't have to adapt for us but he did, and the price was more than fair. Don't hesitate to call Auto Surgeon for any repair.